In my role as a Service Designer, I collaborated with a team to Oversee, Interview, and Target critical tasks. Our primary objective was to assist the H&M Group in achieving an end-to-end perspective on packaging.
We aimed to establish a framework for addressing urgent needs while aligning with the overarching goal of transitioning towards fully circular packaging solutions for the long term.
My responsibilities included defining the working methodology, implementing rituals, and specifying key components, such as long-term goals, essential for attaining this objective.